Application

1. How much is the test?
$330.00 (GST Free) and $363.00 if GST is payable (see the GST and Declaration Form (PDF 40K)). You must take all modules and cannot pay for a partial test. 

2. What is the difference between Academic and General Training?
Refer to Information for Candidates (PDF 93K) or www.ielts.org. If you are unsure about which module to take, you should confirm this with the organisation where you are applying (e.g. DIAC, AHPRA etc). IELTS staff cannot provide advice in making this decision.

3. How can I book a test?
There are 3 ways to book your test.

• In person
• Online
• By post

Make sure you check the availability of the IELTS Test Dates. Tests fill quickly so book as far in advance as possible.

4. How do I contact you?
See the Contact Us page of the website.

5. Do I need my passport? / Can I use other ID?

Only a current (non-expired) passport is acceptable and the same passport you used in your application must be shown on test day.

No other ID is accepted.

If you get a new passport after your application and before your test, you must email us with the new passport number and bring the new passport to the test.

6. Do I need to provide passport sized photographs with my application?
Yes, you must provide two identical colour photographs that are not more than six months old. You must not wear glasses in the photographs that you submit.

7. Can I apply for someone else/can someone else apply for me?
Yes, if an application is completed in full and all the signatures are correct, the application will be accepted.

8. Can I book / pay online?
Yes, you can book and pay for your test online. Go to:

• Apply Online

9. Can I apply from outside Queensland?
You can apply from outside Queensland but we suggest that you first approach your nearest centre to apply. Please visit www.ielts.org for all centre contact details.

10. What practice materials can I buy?
IELTS offers practice test materials for both the Academic and General IELTS Test. We also offer for sale Top Tips for IELTS, both Academic and General Training versions. The cost for Top Tips for IELTS is $33.00 and is available for purchase from our reception.

11. Do you offer IELTS test preparation classes?
Griffith English Language Institute (GELI) offers test preparation for IELTS. Refer to the GELI website for more information.

12. Is there a waiting list for full tests?
There is no waiting list for full tests, and no spaces can be reserved without a processed application for an available test date.

13. How can I get a refund?

• If it is more than 5 weeks before your test, you must come to IELTS reception in person with your passport and bank account details (BSB, Account Number and Account Name) and complete a Refund Form.
• Refunds may take more than 8 weeks to process.
• You will receive 75% of the test fee if you meet the criteria.

Test Day

16. How do I know where to go?
You will receive a confirmation letter when your application is confirmed. This contains all the information you need about test day. Additionally, you can visit the Test Day Procedure page of this website and access maps and transport information.

17. When is the test held?
The listening, reading and writing modules are held on Saturday morning. You need to arrive between 8:00am and 8:40am. The speaking test is scheduled in the afternoon. Your speaking test time will be advised at the morning test session.

18. Where is the test held?
The test is held in M14, International Building, Mt Gravatt Campus, Griffith University, Mt Gravatt QLD 4122. Maps and transport information are available on the Test Day Procedure page of the website.

19. What can I take into the test room?

Your confirmation letter will advise you what is allowed. A storage room is provided for bags, but you are advised not to bring any valuable items to the test. See also

• Test day procedure

20. What happens if I am sick on test day?
You may be entitled to a refund if your illness or accident is severe and serious. You will need to provide appropriate documentary evidence dated on the test day. You will not receive a refund for any illness without a medical certificate dated on or before the test day. Please come to the IELTS reception within five business days of the test to apply for a refund and submit your documentary evidence.

21. What happens if I am late on test day?
Registration is from 8:00am to 8:40am. Once the test process has started, you are not permitted to enter the test room. You will not be entitled to a refund or transfer.

After the Test

22. When do I get my results?
Results are sent by mail to your home address 13 days after the test. You cannot collect your results or receive your results by email, phone or fax.

You can preview your test results online. Your test results will be available on-line 13 days after your test date and will remain available for 28 days thereafter.

• Search IELTS test results

Please note the preview of your IELTS results cannot be used as official confirmation of your score.

23. How do I send my results to someone else?
You may nominate up to five eligible receiving institutions to be directly sent a copy of your results.

Only government departments (Immigration); Academic Institutions (eg colleges and universities); professional associations (e.g. Engineers, Medical Board etc) and employers can be sent results by us. Agents and family members cannot be nominated.

You need to supply full mailing details (including case /file number) on the application form.

24. Can I get more than one copy of my results?
No, candidates receive only one copy of their results. You should always keep your original results and request additional copies be sent to eligible receiving organisations

25. What if I change my address?

Email us at This e-mail address is being protected from spambots. You need JavaScript enabled to view it if you change your address before the test day.  Please include your full name, test date and module and your new address details.

You must confirm your address at registration on test day.

If you move without telling us, we cannot replace your test report form.

If you move without telling us, we cannot replace your test report form.

26. Can I get my results sent overseas?

Yes, but we do not recommend this option. We cannot guarantee the delivery of mail to your country and will not replace any results that do not reach you.

If you would like your results mailed overseas you must provide a stamped, addressed international envelope before or at the test.

27. How long are my results valid for?
Results are usually recognised for up to two years, but you will need to confirm the validity with the organisation where you are applying.

28. How can I get an early speaking test?
You must put your request and reason in writing by email, and it will be considered. However, due to the large number of candidates, there is no guarantee that your speaking test will be early.

29. How can I get a mistake on my results corrected?
You must bring your passport and your original results form to the IELTS reception.

If you made the mistake on your application form, an administration fee of $75 must be paid to replace your results form with a new correct copy.

If we have made a mistake, we will replace your results form with a new correct copy without charge.  In both cases we require the return of your original results form.

30. Can I get my results re-marked?

Yes, re-marks cost $176 and take up to 8 weeks. Please note that IELTS scores are carefully checked before final results forms are printed.

If you genuinely believe there has been a mistake in your score, you can apply in person for a re-mark of one or all modules of your test within six weeks of the test date.

At the IELTS reception you must pay the fee, submit your test report form and complete an ‘Enquiry on Results’. If your score changes, you will be entitled to a refund of the re-mark fee as well as an updated test report form.